Legal
Last updated 6 September 2026 · Pressfront LLC (Tampa, Florida)
We keep the promise simple: we publish your release, or you get your money back. This page spells out exactly what that covers, what it honestly cannot, and how to claim. It forms part of our Terms of Service.
Standard ($199). We guarantee your approved release is distributed across the syndication network and that you receive a coverage report with the live URLs captured at delivery. Because those 300+ sites rotate by story, no individual site is guaranteed; the guarantee is the distribution and the report. If we fail to distribute at all, you get a full refund.
Advanced ($799). Everything in Standard, plus six outlets guaranteed and named in writing, each delivered with its own live URL in your report: Yahoo Finance, Business Insider, AP News, MarketWatch, Street Insider, and Morningstar. If a guaranteed outlet is missing from your report, we place it for you at our own cost (on that outlet or, where the outlet's policy makes that impossible, an equivalent named outlet). If we genuinely cannot land it, you receive $100 for that outlet. If all six are missing and we cannot backfill any of them (or we fail to distribute at all), you receive a full refund. (Yahoo Finance excludes crypto and legal content per its own policy; see "Named-placement guarantee.")
AP News + US papers add-on (+$299). This add-on expands your reach through the USA TODAY Network, additional daily papers, and the TV and radio station affiliates that carry the wire, documented with live URLs in your report. It guarantees distribution into that network and your coverage report; because papers and stations pick up releases based on editorial relevance, no individual paper, TV station or radio station is guaranteed, and the add-on does not include an interview, a broadcast segment, or an on-air radio show. "TV and radio" means your release is distributed to broadcast-affiliate websites and newsrooms in the wire, not an appearance on air. If we do not deliver the network distribution described, the $299 add-on is refunded in full. (AP News itself is already a guaranteed named outlet on Advanced.)
The promise. Before you pay, we agree on 5 phrases: real searches AI assistants ran for your kind of business, shown to you with where you rank today and how hard each is. You pick them, we freeze them (at most one marked hard, and never one you already rank on page 1 for). Within 6 months of that day, your site or a page naming you is on page 1 of Google or Bing for at least 3 of the 5, or you get money back:
How a phrase is measured (the same words are on your plan and on the Get Found page):
Your part. You approve each piece before it goes out, and you let us post the pages we write onto your site (WordPress login, or editor access on Wix, Squarespace, Shopify or Webflow), or you post what we send within 7 days. If a page sits unposted on your side, the 6-month clock pauses until it goes up; the pause is shown on your plan, never hidden.
Cancelling. Cancel anytime. The money-back promise covers plans that run the full 6 months; cancelling before month 6 ends the plan and the promise with it, and months already paid are not refunded under it.
Scope. The promise covers the 5 agreed phrases only. It does not cover other phrases, traffic, leads, sales, or any mention by an AI assistant (that number is measured and shown monthly; it is never promised). Phrases can be swapped only with your written agreement. The press release in month 1 does not count toward the promise.
How it is paid. A refund due under this promise is confirmed in writing after the month-6 date and returned to your original payment method through Stripe; the time to appear depends on your bank.
Get Found is a subscription, not a one-off order, so its guarantee is a monthly commitment rather than a one-time refund. Here is exactly what each month includes and what happens if a piece is missed.
What each month guarantees. The month's planned work, delivered and shown in your account with a live link: in month 1 a press release distributed to a news network plus your listings checklist; in later months an article on a real site that fits your business or a spot on a real "best of" list; and every month a page written for your own website and your AI check. No specific site, list or outlet is named or guaranteed in any given month. Anything we pay to place is labeled as sponsored.
If a month's piece does not go live. Because you are paying for ongoing work, a missed piece is not refunded in cash. Instead we replace it free and deliver it in a later month, so you never lose work you paid for. If a piece is later taken down, we claim a replacement from the site where the site's terms allow it. If you are not satisfied, you can cancel anytime and will not be charged again; work already owed for months you have paid is still delivered.
What Get Found does not guarantee. A specific site, list or named outlet in a given month, permanence of any piece beyond the site's own terms, or rankings, traffic, or that any AI tool names you. Your monthly AI check reports what the AI tools actually said; it is a measurement, not a promise. As with every product here, nothing is published until you approve it.
What Get Found does not guarantee. A specific site, list or named outlet in a given month, permanence of any piece beyond the site's own terms, traffic, or that any AI tool names you. Rankings are covered only by the page-1 promise above, for the 5 agreed phrases. Your monthly AI check reports what the AI tools actually said; it is a measurement, not a promise. As with every product here, nothing is published until you approve it.
So there is no ambiguity later: on an Advanced order there are six guaranteed named outlets (Yahoo Finance, Business Insider, AP News, MarketWatch, Street Insider, Morningstar). If one is missing from your delivered report, our first remedy is to place it for you at our own cost, on that outlet or, where its policy makes that impossible, an equivalent named outlet, and add it to your report. Only if we genuinely cannot land it do we refund $100 for that outlet, because the rest of your package (the broad network distribution and your coverage report) was still delivered. If all six are missing and none can be backfilled, or we fail to deliver the distribution entirely, the full package price is refunded. The AP News + US papers add-on is refunded as a whole ($299) if we fail to deliver its newspaper-network distribution. We will always tell you exactly what we are doing, and any figure, in writing when we process a claim.
You approve the final release before anything is distributed, and nothing goes out until you do. Up until you approve, you can cancel for any reason and receive a full refund. We may send reminder emails if a draft is waiting on you, but we never publish on your silence. If we decline your order because its content breaks our content rules or an outlet's policy, and we have not yet distributed it, we refund it in full.
Once a release has been distributed, the work has been performed, so refunds then apply only to the guarantee above, that is, to distribution we promised but failed to deliver. Because syndicated placements can naturally rotate over time, the coverage report you receive at delivery is the record of what went live.
Where a package names a specific outlet as guaranteed (the Advanced outlets: Yahoo Finance, Business Insider, AP News, MarketWatch, Street Insider, Morningstar), we guarantee that placement subject to the outlet's own content policy. Some outlets exclude certain topics; for example, Yahoo Finance does not accept crypto or legal content. If your content is ineligible under a guaranteed outlet's policy, we tell you before we distribute and refund that outlet's portion in full (the rest of the guarantee still applies). If your entire order cannot run for that reason and nothing has been distributed, you get a full refund. We review eligibility during intake, before your release goes out.
Email support@pressfront.co with your order number and the reason. We aim to review within a few business days. Approved refunds are returned to your original payment method through Stripe; the time to appear depends on your bank or card issuer.
Advertising campaigns work differently from press distribution, because your payment includes an advertising budget that we spend with the ad platforms on your behalf. When you place a campaign you pay two things, shown separately at checkout: the advertising budget (spent on distribution) and our service fee (running the campaign end to end).
You authorize this spend explicitly at checkout, and your authorization is recorded with a timestamp as part of your order.
If you have a concern, please contact us first, we will work with you. Filing a chargeback for work already delivered, rather than requesting a refund under this policy, may be disputed with our records of delivery, for press distribution the coverage report, and for advertising the record of your spend authorization, the ad's delivery, and reporting.