Terms of Service

These Terms of Service ("Terms") are a contract between you and Pressfront LLC ("Pressfront", "we", "us") governing your use of pressfront.co and our services. By using the site or placing an order, you agree to these Terms. If you do not agree, do not use the service.

1. What we provide

Pressfront is a productized press-release distribution service. Depending on the package and any add-ons you buy, we write (or you supply) an announcement and distribute it through established newswire and syndication networks, then deliver a coverage report listing every live URL.

• Distribution, not editorial. Your release is distributed to networks and appears in their press-release / newswire sections. It is not a journalist independently writing about you, and we never claim it is. "As seen on" and outlet names refer to where a release can appear or syndicate, not endorsements.
• Nofollow links. Newswire and syndicated placements are nofollow, per the wires' standard policy. They build brand-search visibility and discoverability, not guaranteed SEO ranking.
• Named placements. Where a package or add-on lists a named outlet as "guaranteed", we guarantee that placement or a refund of the portion attributable to it, subject to the outlet's own content policies (for example, certain outlets exclude crypto, legal, or regulated content).
• TV and radio. Where the add-on references "TV and radio", it means your release is distributed to broadcast-affiliate newsrooms and their websites that carry the wire, and captured as live URLs in your report. It is not an on-air interview, a broadcast segment, or a radio show, and no specific station is guaranteed. The refundable guarantee is the network distribution and the report, exactly as with newspapers.

2. Packages, add-ons, and pricing

Current packages and prices are shown on the site at checkout. We offer fixed one-time prices; there is no subscription or retainer unless expressly stated. We may change prices and package contents going forward, but the price you pay is the price shown at your checkout.

3. Orders, intake, and approval

After payment you complete an intake form with your company details and story, and choose whether we write the article or you supply your own. You approve the final release before it is distributed. When we write the release, we email the draft to the address on your order with a one-click approve link. If we do not hear from you within 2 days of that email, the draft is treated as approved and we proceed with distribution, so your order is not delayed; you can ask us to hold instead by replying to the email at any time before then. After approval (by you or by the 2-day rule) you may still withdraw the release for changes from your order tracking page until we submit it to the distribution networks; doing so pauses the order and restarts the turnaround clock once you approve a revised version. Once a release has been submitted for distribution it cannot be edited, withdrawn, or recalled, because the networks do not allow changes after publication. Turnaround times shown on the site are estimates and begin when the release is approved. Distribution timing also depends on the networks and outlets, which we do not control.

These rules are shown to you at checkout, in your order-confirmation email, on the intake confirmation page, and in the approval email itself, so there are no surprises. The service emails you should expect are: an order confirmation, your draft with an approve link (plus one reminder and, if applicable, an auto-approval notice), a receipt when you approve, and your coverage report.

4. Your responsibilities and content rules

You represent that your announcement is a real, accurate, and lawful statement, and that you have all rights needed to publish it. To keep networks accepting our releases, we do not distribute:

• Adult or sexually explicit content;
• Defamatory, harassing, or unlawful material;
• Gambling or vaping promotion;
• Misleading financial or securities claims;
• Unsupported health or medical claims;
• Content that infringes another party's intellectual property or privacy;
• Anything that violates a target outlet's policies.

We may decline or stop an order that breaches these rules. If we decline before distribution, we refund it; if the breach is discovered after distribution, refunds are not available for work already performed.

5. Guarantee and refunds

Our guarantee covers distribution, live links, and a coverage report. If we fail to distribute your approved release and cannot deliver the live links promised by your package, you are entitled to a refund of the affected portion. The guarantee does not cover rankings, traffic, conversions, permanence of syndicated copies, or citation by any AI system or journalist, because no honest service can promise those. Full refund terms are on our Refund & Guarantee page, which forms part of these Terms.

Get Found page-1 promise. For a Get Found subscription that starts after this promise is in force, we agree on 5 search phrases with you before the plan starts and, if within 6 months of that date your site or a page naming your business is not on page 1 of Google or Bing (top 10 organic results, United States, logged out, Bing read through DuckDuckGo, which shows Bing's results, measured by our tracker in 2 of the last 4 weekly checks) for at least 3 of the 5, we refund half of what you paid for the 6 months (1 or 2 phrases met) or all of it (0 met). The full definition, the evidence we keep, your obligations (approving pieces and posting or letting us post the pages we write within 7 days), the dispute rule (we re-run the check live with you; if still unclear, you win) and the effect of cancelling before month 6 are set out in the Get Found page-1 promise, which forms part of these Terms. That refund is the sole remedy under the promise and is capped at what you paid for the 6 months. The promise never extends to mentions by any AI system.

6. Third-party networks and outlets

Distribution relies on third-party newswire, syndication, and media networks that set their own acceptance, formatting, and removal policies. Broad syndication copies can rotate or be removed over time by the outlets; your coverage report captures every live URL at the time of delivery. We are not responsible for a third party's independent editorial or technical decisions.

7. Trace alerts, alert links and the API

Trace plans include alerts on the names and phrases you watch, by email and, if you save one, to an alert link (Slack, Discord or your own web address). Paid Trace plans also include API keys for your own software. Using them means you also agree to the following:

• Keep your key secret. Your API key works like a password: anything done with it counts as done by you. If it leaks, delete it in Settings at once; it stops working immediately.
• Limits. Each key may make up to 60 calls a minute and 5,000 a day; each account may hold 5 keys, watch 10 names and start 20 traces a day through the API. Traces started through the API count toward your plan's monthly fair use, the same as traces started on the site. Over a limit we answer with an error and a time to retry. We may change these limits with notice on our developer page.
• What you may not do. You may not use alerts, the API or trace results to harass, threaten, stalk, dox or target anyone; to build or sell a database of people; to resell or republish trace results as your own service; or to get around a limit (for example with many accounts or keys). Posts shown in a trace belong to the people who wrote them and the platforms they were posted on; you are responsible for following those platforms' rules for anything you do with them.
• Delivery is best effort. We try each alert up to 3 times. If 3 alerts in a row cannot be delivered to your link, we pause the link and email you; email alerts keep coming. We do not guarantee that any alert arrives, arrives in time, or that every post is counted: alerts are an early warning, not a monitoring guarantee.
• We may revoke. We may suspend or delete a key or an alert link that breaks these Terms, puts the service at risk, or belongs to an account that is no longer paying. A key on an account whose plan has ended stops working until the plan is renewed.
• Changes. The API is versioned (v1). We will give reasonable notice on the developer page before removing or changing an endpoint in a way that breaks existing use.

8. Intellectual property

You keep ownership of the content you submit and grant us the license needed to format, distribute, and syndicate it to fulfil your order. The Pressfront name, site, and materials are our property; outlet names and logos referenced on the site belong to their owners and are used to describe where releases can appear.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT ANY PARTICULAR MARKETING, SEO, TRAFFIC, OR BUSINESS RESULT.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRESSFRONT LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR REVENUE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE ORDER GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to indemnify and hold Pressfront LLC harmless from claims, damages, and expenses arising out of the content you submit or your breach of these Terms.

12. Governing law and disputes

These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in Hillsborough County, Florida (Tampa) have exclusive jurisdiction over any dispute, unless applicable law requires otherwise.

13. Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted, with an updated date above. Your continued use of the service after changes means you accept them.

14. Contact

Questions about these Terms: support@pressfront.co, Pressfront LLC, 5005 W. Laurel St, Suite 100, Tampa, FL 33607, USA.

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